Table One: Overall Results of Rider Poll

Straphangers Campaign Survey of Riders at 15 Major Subway Stations¹
All Ratings between 1 and 5: Higher Numbers Indicate Greater Rider Satisfaction

Station	Overall Passenger Satisfaction2
Yankee Stadium/161st Street	3.2
Court Street/Borough Hall	3.1
Chambers Street/World Trade Center	3.0
34th Street and 6th Avenue/Herald Square	3.0
47th-50th Street/Rockefeller Center	3.0
14th Street/Union Square	2.9
86th Street and Lexington Avenue	2.9
59th Street and Columbus Circle	2.9
59th Street and Lexington Avenue	2.8
Broadway Nassau/Fulton Street	2.8
14th Street and 6th Avenue	2.8
34th Street/Penn Station	2.8
42nd Street and 6th Avenue	2.8
Roosevelt Avenue/74th Street	2.7
51st Street and Lexington Avenue	2.2
15-Station Average	2.9

1. Sample of 12 most-used stations in system plus most-used stations in the Bronx, Brooklyn and Queens (not including stations under renovation)
2. All station results significant within +/- 0.3; 15-station result significant within +/-0.1

findings | recommendations | methodology | station profiles | tables

_____________________________________________________________________ www.straphangers.org | www.nypirg.org |