The M line ranks 5th out of the 19 subway lines rated by the Straphangers Campaign. Its line rating improved from 65¢ in our 1999 report to 85¢ this year. Our ranking is based on the MTA New York City Transit data
below:
The M line is scheduled to come much less often than most subway lines...
scheduled minutes between weekday trains as of December 1999
You're more likely to get a seat on the M.
% of passengers with seats at most crowded point during rush hour
but arrives with greater regularity than any other subway line.
% of trains arriving at regular intervals (without gaps in service or train bunching) between 6 am and 9 pm
On cleanliness, the M performs both above and below the system average...
 
% of trains with "no or light interior dirtiness" (as defined by NYC Transit)
The M breaks down more often than the average line.
average miles traveled between delays caused by mechanical failures, 1999
but has above-average in-car announcements.
 % of trains with correct announcements (as defined by NYC Transit)
The NYPIRG Straphangers Campaign Line Ratings are based on a formula that gives the most weight to the amount of scheduled service, followed by other performance measures. Under this formula, a line would be rated $1.50 if on
average its 1999 scores forthe measurements above matched a baseline standard defined by the 1996 scores released in our first State of the Subways report. This year, the highest Line Rating goes to the 7, which scored $1.05. The worst line is the 5, at 60¢. For more information, call NYPIRG Straphangers Campaign
at (212)349-6460 or visit our website at www.straphangers.org.
Suggestions? Complaints? Call the M line superintendent at (718) 927-7290.