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State of the Subways Report Card 2005END NOTES 1. New York City Residents’ Perceptions of New York City Transit Service, 1999 Citywide Survey, prepared for MTA New York City Transit. 2. Measures are: frequency of scheduled service; how regularly trains arrive; delays due to car mechanical problems; chance of getting a seat at peak period; car cleanliness; and in-car announcements. Regularity of service is the measure of gaps in service or bunching together of trains. Data for service regularity (wait assessment), car cleanliness and adequacy of in-car announcements covers the second half of 2004. Breakdown data covers the 2004 calendar year, and data on the amount of service was taken from February 2004 schedules. The availability of seats was calculated based on data taken on one day in fall 2003. 3. It is important to note that one available measurement for these lines — the availability of seats — was based on data taken on one day in Fall 2003. 4. We derived the MetroCard Ratings with the help of independent transportation experts. Descriptions of the methodology can be found in Section II and Appendix I. The rating was developed in two steps. First, we decided how much weight to give each of the six measures of transit service. Then we placed each line on a scale that permits fair and consistent comparisons. Any line performing at the system average in all six measures would receive a MetroCard Rating of $1.00. Any line at the 95th percentile of this range would receive a rating of $2.00, the current base fare. 5. We were unable to give an overall MetroCard Rating to the G because reliable data on crowding is not available. We also did not profile the system’s three permanent shuttle lines—the Franklin Avenue Shuttle, the Rockaway Park Shuttle, and the Times Square Shuttle—because data is not available. 6. We did not issue a Report Card in 2002. Because of the severe impact on the subways from the World Trade Center attack, ratings base on service at the end of 2001 would not have been fair. 7. For some measures, small differences in rounding scores explain the first- and last-place rankings.
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