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State of the Subways Report Card 2003CREDITS
The 2003 State of the Subways Report Card was made possible by the Alfred P. Sloan Foundation, which is a leader in supporting the assessment of the quality of government services. We greatly appreciate the guidance and interest of our program officer, Ted Greenwood. The profiles and MetroCard Ratings were designed by Matt Glomski and Gene Russianoff of the Straphangers Campaign in collaboration with Li Howard, who designed the profile masthead. Matt Glomski also crunched the numbers for the report and oversaw its production, a formidable undertaking. Gene Russianoff wrote the report. Steven Romalewski, director of NYPIRG's Community Mapping Assistance Project (CMAP), helped develop the profile criteria and refine our approach. Marty DeBenedictis and Christina Knight of CMAP consulted on the management of data. Campaign coordinator Neysa Pranger assisted with editing and production. Campaign organizer Michael Hernandez assisted with production. Additional fact-checking and production was done by Campaign interns Rebecca Sklaren and Richard Thomas. Meaghan Cleaveland also assisted with production. Archer Hutchinson assisted with graphics. The methodology for the profiles and the MetroCard Ratings was originally developed in close consultation with the University Transportation Research Center at City College. We are indebted to the analytic skills of Yuko Nakanishi and Robert Paaswell, the director of UTRC. At the start of our project, we received expert and generous guidance from Gary Henderson, who has headed past efforts at the MTA Inspector General to improve MTA performance measures. We thank the following officials at MTA New York City Transit for their assistance: Martin Krieger at the Operations Planning Division; Lois Tendler and Deborah-Hall Moore at Government and Community Relations; and Executive Vice President Barbara Spencer. We want to acknowledge the transit riders who gave us feedback on the original design and contents of the line profiles. Special thanks to our colleagues in the transit riders advocacy community: Beverly Dolinsky, and Andrew Albert of the New York City Transit Riders Council; Ira Greenberg of the Office of New York State Assembly Member Catherine Nolan; and Joseph G. Rappaport of Transport Workers Union, Local 100. We dedicate the 2003 State of the Subways Report Card to the memory of Dr. Stephen Dobrow, former president of the Committee for Better Transit. W Train Photo: Michael Hernandez, 2003 Cover and Web design: Li Howard
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