The M line ranks 12th out of the 19 subway lines rated by the Straphangers Campaign. Its line rating, 85¢, stayed the same as in our 2000 report. Our ranking is based on the MTA New York City Transit data below.
The M line is scheduled to come much less often than most lines...

scheduled minutes between weekday trains
as of January 2000


and arrives with greater regularity than any other subway line.

% of trains arriving at regular intervals
(without gaps in service or train "bunching")
between 6 am and 9 pm


The M breaks down at about the same rate as the system average.

average miles traveled between delays caused by mechanical failures, July to December 2000

You're more likely to get a seat on the M.

% of passengers with seats at most crowded point during rush hour


On cleanliness, the M is tied for the best...

% of cars with "light or no interior dirtiness"
(as defined by NYC transit)


but performs both above and below average on in-car announcements.

% of trains with correct announcements
(as defined by NYC transit)


The NYPIRG Straphangers Campaign line ratings are based on a formula that gives the most weight to the amount of scheduled service, followed by other performance measures. Under this formula, a line would be rated $1.50 if on average its 2000 scores for the measurements above matched a baseline standard defined by the 1996 scores released in our first State of the Subways report. This year, the highest line rating goes to the Q, which scored $1.25. The worst line is the C, at 65¢.

Suggestions? Complaints? Call the M line superintendent at (718) 714-3907.

www.straphangers.org | line rating index | state of the subways report card 2001


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