Field Manager, XXX Station
New York, New York 10004
To Whom It May Concern:
As a daily user of the X station in X borough on X line, I write to ask for more frequent service on my line and to install more benches at the station. [Note: Try to describe the problem in one sentence].
I make this request because I often have to wait for two or three trains to go through the station during the morning rush hour because the trains are too crowded. And, because theres only one bench at the station, I usually have to stand while waiting for a train, even during off hours. [Note: These sentences describe why you are making this request, such as too crowded, a dangerous condition, too dirty, misplaced sign, etc.].
The problem is at its worst when XXX [In a few sentences, describe when the specific complaint is at its worst. If true, say you have heard other riders voice similar complaints].
Thank you for your attention to this matter. I would appreciate a response to my request.
cc: your elected representatives, the Straphangers
Campaign (see below) and MTA
NYC Transit President.