Survey of Subway Car Announcements

Table One: Breakdown of Basic In-Car Announcements by Line*, 2002-2003

TABLE 1 Line Clear Announcement Made No Announcement Made Announcement Garbled or Inaudible 1 54% 9% 37% 2 95% 2% 3% 3 51% 18% 31% 4 62% 17% 22% 5 93% 6% 2% 6 99% 1% 0% 7 79% 3% 17% A 67% 8% 25% B 42% 18% 40% C 54% 7% 38% D 51% 9% 39% E 67% 9% 24% F 71% 8% 21% G 77% 7% 16% J 60% 15% 25% L 90% 3% 7% M 68% 13% 20% N 45% 13% 42% Q 69% 8% 23% R 63% 7% 31% V 56% 11% 33% W 63% 6% 30% SYSTEM 67% 9% 24%

* By-line results accurate to within plus/minus 6%. System result accurate to within plus/minus 2%.

Table Two: Best to Worst
Percentage of Clear Basic In-Car Announcements, By Line 2002-2003

TABLE 2 Line 2002 2003 significant improvement?* significant detirioration 6 89% 99% • 2 90% 95% • 5 56% 93% • L 76% 90% • 7 72% 79% • G 70% 77% • F 83% 71% • Q 77% 69% • M 71% 68% A 90% 67% • E 73% 67% • W 79% 63% • R 58% 63% 4 80% 62% • J 65% 60% V 70% 56% • C 61% 54% 1 83% 54% • D 70% 51% • 3 70% 51% • N 56% 45% • B 70% 42% • SYSTEM 73% 67% •

* By-line results accurate to within plus/minus 6%. System result accurate to within plus/minus 2%.

Chart One: Percentage of Clear and Useful Announcements of Delays and Service Changes* 1999-2003

*Differences among yearly data not statistically significant at .05 level. news release | methodology | tables

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